Returns & Exchanges
Return Policy
Know More. Boat More. Get More. We understand from time-to-time purchases may need to be exchanged or refunded. Our return policy is intended to ensure your satisfaction for your next project or adventure!
If for any reason you are dissatisfied with a product, return it within 30 days for a no hassle exchange or refund.
Return Requirements:
- Returns refunded to the original form of payment must be accompanied by proof of purchase, in original packaging, and new condition.
- 10% restocking fee
Special Order Returns:
- Special Order returns are subject to a 20% restocking fee
Returns are not accepted on:
- Customized products: boat covers, cut lengths such as line, wire, or chain
- Gas, electric and trolling motors
- Items that are registered: boats, EPIRB, PLBs, Class B AIS, and life rafts
- Appliances, air conditioners, and generators
- Previously installed products
- Used gas cans, macerator pumps, or toilets cannot be returned to retail locations for health and safety reasons
- Products covered by the manufacturer’s warranty should be returned to the manufacturer for replacement or repair.
Refund Methods
Returns made within 30 days of purchase will be refunded to the original form of payment or HookedAF gift card if requested.
Refunds to debit cards can only be issued cards with the MasterCard or Visa Insignia. For all other debit refunds, a gift card will be issued.
Need help?
Contact us at support@hookedaffishing.com for questions related to refunds and returns.
